Deliveries: Orders placed over the weekend will not be dispatched until the Monday for Tuesday delivery. Deliveries are made by courier or, with certain products, by First Class Post.

Orders are generally delivered Monday to Friday although Saturday deliveries can be arranged at an extra charge. Carriage prices cover most of the UK. However, the Scottish Highlands and Islands, Northern Ireland, Eire and the Channel Islands will be subject to delivery surcharges. Please contact us for details.

All address information must be accurate, including the postcode, and the recipient's telephone number. Hamperz cannot accept responsibility for late or non-delivery if recipient address and telephone details are insufficient or incorrect. Delivery is via a signature on delivery service. Where the courier is unable to find someone to accept delivery they will either deliver to a neighbour or leave a card at the address for the recipient to make contact. If the recipient fails to make contact in good time, the goods are returned to Hamperz and a charge will be made for re-delivery to the original or an alternative address. The purchaser will also be charged for any items which have become unsuitable for sale and need replacing (perishable and chilled items like smoked salmon and cheese which have short shelf lives).

Proof of Delivery of one or more Hampers shall be good evidence of delivery of the specific Hamper(s) requested by the customer and no question shall be raised as to delivery of individual items therein. Any shortfall of which you become aware must be notified to Hamperz within 24 hours of receipt of goods. Where deadlines for ordering are stated, Hamperz cannot be held responsible for late deliveries resulting from orders received after the required deadline.

Christmas delivery: The final order date for guaranteed Christmas 2008 delivery will be Friday 12th December. Any orders placed after this date will be subject to delivery in the first week of January 2009.